Here are some of our most commonly asked questions and our answers to them.
If your question is not on here, then please feel free to send us a message.
You can use our tea continuously for up to 56 days, so two 28 day packs of our tea can be used one after the other. However, we would then advise that a two week break is taken to allow your body to fall back into its natural sequence. You can then start to use our tea again after a two week break should you wish to, but after 56 days of using our tea it is likely that your body will feel reinvigorated and instead it might be a good idea to just use our 14 day detox pack every now and then to give yourself a boost. Or you might prefer our Wellness or Active tea that you can use daily for however long you like as an everyday vitamin enriched tea.
All of our parcels are sent via Royal Mail and are charged at a Flat Rate. We offer standard and express delivery options to most locations.
All Flat Rate shipping costs are displayed at checkout before payments are made and the shipping cost shown is all you will pay, no matter how many items you order.
For example if you are in the UK and you order 10 detox packs you will only pay £3.99 shipping in total.
All parcels are dispatched within 24 hours of ordering. Please be patient and allow the above amount of time for your orders to arrive. Our staff are amazing at what we do but unfortunately we cannot control the postal system. International customs may also random spot check certain packages, therefore this will extend the delivery time.
Our website automatically changes the product prices to your local currency from your IP address location. We also have a currency converter tab located at the top of every page to change all the store prices manually.
We are based in the UK and so payments will be taken in £ sterling. Your bank or card provider will change the amount into your local currency for you also.
Our payments are taken securely direct though our website by debit or credit card or you can choose to pay via paypal on the checkout screen.
Yes, we accept debit or credit cards which can be used at the checkout.
Yes - if you want to make a change to yourself both inside and out you need to exercise 3-4 times per week and eat correctly. If you are not already doing so, remember only you can make that change.
It is very important for the teas to work, that you are participating in regular exercise and following a calorie controlled eating plan (see ours here). Remember our teas are a supplement designed to aid weightloss and not a direct replacement to a healthy diet and fitness regime.
We recommend 2-3 litres of water a day during your detox. Avoid drinks such as standard tea, coffee and alcohol as these will counteract the detox!
They certainly are. No need for strainers or bits of tea getting stuck in your teeth with these handy little pyramids of love!
You could add some natural sweeteners such as honey or lemon to the drinks, these will not change the overall effects of the tea.
Yes lots!! Please have a look on our social sites (links are at the bottom of this page) to view our customers feedback and pictures. We are also currently updating our Reviews & Results page which can be found in the top tabs.
Yes – our products are completely natural with pure ingredients. The only side-effects that may come from the tea are those associated with the laxative effect from the Senna leaf found in the bedtime detox. The associated side effects can include cramping and an increased frequency of visiting the bathroom but should NOT include diarrhea, vomiting, dizziness or severe cramping - if any of these side-effects occur (depending on their intensity) adjust the strength of the Bedtime detox tea bags by soaking the tea bag for less time than usual (around 30 seconds) or cease the use of the tea and consider consulting your GP. The latter are not usual reactions and could indicate an allergy to one of the ingredients in the tea.
The daytime detox, everyday wellness and active tea are all generally side effect free, however all people react differently to different ingredients so we would recommend that you have a look at the ingredients listed on the product pages before ordering.
We DO NOT recommend our detox teas for under 12 year old’s, people taking contraceptive medication, pregnant or breastfeeding women. Always consult your doctor if you have any concerns.
Yes they are all gluten free.